Your emotions run deep today. Love is in your thoughts.
Don't rinse and repeat the same mistakes twice. When you wash away the mistakes of the day, make sure that you learn from them so that they are less likely to happen again. It's a simple thing to analyse where you went wrong, but it's a powerful tool. Use it daily.
It is often said that 80 percent of our profits come from 20 percent of our customers. If that's true, it's very clear that you need to keep that 20 percent happy.